FAQ


Q. How do I order?

A. The easiest way to order is to use our simple online ordering facility. Your payment is secure.


Q. Can I order by telephone?

A. Yes. If you would rather order by telephone or have any questions regarding any of our products please contact us on 0844 351 0934 and we will be happy to process your order by telephone or answer any question you may have. You can also email us at sales@thewoodentoyshop.com


Q. How long will delivery take?

A. Depending on your location your order will be delivered in approximately 1-3 days. Check our delivery page for more information.


Q. Do you deliver internationally?

A. Yes, we deliver to the following countries


UK
Ireland


Q. I wish to purchase a product which is currently out of stock. Can I do this?

A. Yes, you can place an order online if an item is out of stock. It will be shipped immediately as soon as it becomes available. You can also contact us by sending an email to sales@thewoodentoyshop.com or by telephone on 0844 351 0934. We will then contact you to inform you when the item will become available and reserve the item for you. We will then contact you again once the item becomes available to arrange payment and delivery.